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Freelancer Consultant
Experienced operations and CSR leader specializing in CRM, program delivery, and stakeholder management.
IndiaFreelancer Consultant at Freelancer
Delivered remote operations, vendor coordination, and digital process management for clients, maintaining accurate financial records and executing settlement workflows to improve administrative efficiency.
Remote OperationsVendor ManagementCRMData EntryGoogle Workspace
Managed CRM and sales pipeline operations, overseeing lead lifecycle and student onboarding processes while driving lead generation and timely follow-ups to improve conversion rates.
CRM ManagementLead Generation
Owned end-to-end client processes for financial products, managing field lead generation, documentation, compliance, and audit-ready recordkeeping to ensure regulatory adherence.
Client Lifecycle ManagementComplianceCRMDocumentationField Sales
Led daily centre operations, staff training, performance tracking, and financial management to meet enrolment and operational targets while ensuring compliance with company policies.
Operations ManagementTeam LeadershipTrainingBudget ManagementPerformance MonitoringClient RelationsReporting
Directed state-wide skill development and CSR programs, ensured 100% compliance with government guidelines, built stakeholder partnerships, and led large field teams to achieve placement targets.
Program ManagementStakeholder EngagementComplianceTeam ManagementReportingMonitoring and Evaluation
Established operational centers and SOPs across the state, managed government liaison, HR and administrative functions, and monitored project performance to drive operational improvements.
Project ImplementationSOP DevelopmentOperations ManagementPerformance MonitoringReporting
Managed full branch operations and P&L, ensured accurate government-scheme reporting, biometric attendance and placement records, and coordinated external partner placements.
Branch ManagementP L ResponsibilityGovernment Scheme ReportingData ManagementCompliance
Oversaw branch administration including marketing, academics, examinations, placements, and ERP data management to maintain process compliance and operational quality.
ERPMarketingExaminationsData Integrity
Completed a three-year Bachelor of Arts degree at GF College affiliated with MJPRU, graduating in 2000.
Completed a three-year Bachelor of Arts degree at GF College affiliated with MJPRU, graduating in 2000.