Bruno Mulwa

I am a reliable, detail-oriented operations support professional with a Computer Science background and hands-on experience supporting users and systems in structured environments. I have delivered day-to-day technical and operational support for users via chat and email, followed established procedures to resolve issues, and documented issues and resolutions to ensure continuity. My experience includes maintaining office equipment and basic networks, providing customer-facing technical assistance, and ensuring tasks are completed accurately and on time. I hold certifications in Data Protection and Bitcoin Theory, and I am pursuing a Bachelor of Science in Computer Science while seeking full-time, remote-focused roles in operations and technical support.