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Senior Business Operations Manager
Business operations leader at Intuit who improved financial institution connectivity and cut support latency by 95%.
United StatesSenior Business Operations Manager at Intuit
Led enterprise implementation strategy across digital banking ecosystems, translating connectivity challenges into scalable operational frameworks. Directed financial institution onboarding, integration, and implementation programs, and established governance frameworks for connectivity synchronization.
API IntegrationPlatform ImplementationOperational EfficiencyGovernanceWorkflow AutomationAI AnalyticsQuickBooks EcosystemPartnership ManagementProgram ManagementData Integrity
Built deep expertise in financial institution connectivity by bridging technical implementation, operational governance, and partner engagement. Managed financial institution onboarding and connectivity implementations supporting Quicken, QuickBooks, and digital banking platforms.
API IntegrationFinancial Services OnboardingOperational GovernancePartner EngagementQuickbooksQuickenDigital BankingImplementation ManagementData IntegrityWorkflow Automation
Bachelor's degree in Graphic Design from Notre Dame de Namur University.
Master of Fine Arts in Web Design and New Media from the Academy of Art University.