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Camilo Vergara
Looking for a jobRCM Team Lead
RCM Team Lead at Health Prime Inc. who cleared a 4,000-account hospital backlog and automated daily reporting.
ColombiaRCM Team Lead at Health Prime Inc.
Experience
RCM Team Lead
Led RCM teams of up to 23 across Billing, Clinical Denials, and Acute A/R for approximately 20 U.S. hospitals. Delivered measurable results including hitting a 540 claims/day client target and clearing a 4,000-account backlog.
EpicSSIAvailityUHCTRICAREMedicaidMedicareExcel AutomationKPI TrackingCoachingPerformance ManagementCapacity PlanningCross TrainingSOPsHIPAA
RCM Team Coach
Coached associates on account resolution workflows, payer guidelines, Epic, HIPAA, and quality standards. Monitored productivity and quality metrics, delivered targeted coaching plans, and wrote SOPs and knowledge-base guides.
EpicHIPAACoachingQuality AssuranceSOPsKnowledge BaseProductivity Metrics
RCM Specialist / Medical Biller
Supported RCM operations for nearly 20 U.S. healthcare organizations. Submitted and corrected insurance claims, worked rejections and denials, and contacted payers by phone and portals to resolve unpaid claims.
EpicSSIAvailityUHCTRICAREMedicaidMedicareCPTICD 10EOBEligibility VerificationA R Follow Up
Call Center Agent
Handled high-volume U.S. customer contacts in English with active listening, professionalism, and consistent service standards.
Customer ServiceCommunication SkillsActive Listening
Customer Service Representative / Back Office
Provided customer service and back-office support with accurate documentation and clear written and spoken communication.
Customer ServiceDocumentationCommunication Skills
Education
Six Sigma Society
Completed Six Sigma White Belt certification in October 2025.
Completed Six Sigma White Belt certification in October 2025.
Universidad Nacional de Colombia
Completed five semesters of Industrial Engineering coursework from July 2019 to July 2022.
Completed five semesters of Industrial Engineering coursework from July 2019 to July 2022.