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Client Success & Marketing Consultant
Strategic marketing leader with 14 years of client-focused experience.
United StatesClient Success & Marketing Consultant at Independent Contractor
Led digital strategy and account management for clients across beauty, healthcare, and ecommerce sectors, resulting in average 25% growth in online revenue. Developed project scopes, timelines, and deliverables, serving as main client liaison for creative, technical, and marketing teams.
Digital StrategyAccount ManagementProject ScopingShopifyWordPress
Devised innovative digital campaign strategies for two brands across various platforms, leading to a notable 10% surge in online user engagement. Led the creation of detailed briefs for campaigns and promotional activities, resulting in a high success rate of 95% in delivering on initiatives while preserving brand uniformity.
Campaign StrategyCross Functional CollaborationSales IntegrationWebsite Optimization
Developed and implemented CRM strategies through Salesforce Marketing Cloud, driving subscriber growth, engagement, and retention. Directed a wide-ranging suite of email campaigns across numerous international markets, contributing to a 15% growth in sales attributed to email marketing.
Salesforce Marketing CloudEmail CampaignsMarket ResearchStakeholder Management
Implemented and optimized multi-channel marketing strategies, resulting in enhanced site experience and significant online sales growth. Devised successful email marketing strategies, which included contact strategy, segmentation/targeting, and creative optimization, leading to a 20% expansion in email lists and a 15% uplift in email-driven sales.
Multi channel MarketingEmail Marketing
Developed and executed e-commerce strategy for approximately 50 annual product launches, collaborating closely with fulfillment center to maintain accurate inventory and shipping details. Coordinated product listing and merchandising information for over 800 SKUs across all digital platforms, and facilitated a seamless transition from ExactTarget to Sailthru, resulting in an annual cost saving of
E commerce StrategyProduct Launch ManagementInventory ManagementExactTargetSailthru
Established and managed profiles on multiple social media platforms, leading to a robust online community and enhanced brand presence. Effectively developed and implemented editorial calendars and influencer partnerships for optimal engagement.
Social Media ManagementBrand Partnerships
Completed a Master of Business Administration program at Pepperdine University Graziadio School of Business and Management. The curriculum focused on advanced business principles and strategic management.
Obtained a Bachelor of Arts degree in Business from American Jewish University. The program provided a foundational understanding of business concepts and practices.