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Chiara Fuentes
Open to opportunitiesInsight Operations Lead
I lead multi-country support operations, turning fleet data and technical issues into clear client decisions.
ArgentinaInsight Operations Lead at Nextbase
About
At Nextbase, I lead support operations for GeoPost Vision, a dashcam deployment across European delivery fleets in 17 countries. I coordinate country coordinators, vendors, client communications, and the migration of support operations into Intercom.
I turn support and fleet data into priorities, including dashboards built from 500 support tickets and a cleaned dataset of 1,800 vehicles. My background spans technical support, reporting, translation, training, sales, and administration.
Experience
Insight Operations Lead
Lead support operations for a large-scale dashcam deployment across a European delivery fleet spanning 17 countries, managing regional coordinator teams, vendor relationships, platform migration, and client communications.
IntercomJiraGrafanaExcelData AnalysisVendor ManagementTeam CoordinationProcess Improvement
Education
Universidad Técnica Nacional
Pursuing a degree in Business Administration.