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Danielle Basheer
Looking for a jobElections Support Officer
Training administrator at EBC who replaced paper intake with digital tracking using Google Forms.
Trinidad and TobagoElections Support Officer at Elections and Boundaries Commission
Experience
Elections Support Officer
Coordinated end-to-end logistics for training programmes and implemented digital intake processes using Google Forms. Served as primary point of contact for participants and supported planning for major events.
Google FormData TrackingEvent CoordinationTraining Logistics
Administrative Professional
Organized and staffed weekend public display and registration pop-ups, coordinated with external suppliers, and processed supplier invoices.
Supplier CoordinationInvoice ProcessingEvent Staffing
Administrative Assistant
Coordinated daily administrative operations including calendar management, documentation, inventory tracking, and vendor liaison. Built tracking spreadsheets and managed payment processing using PeopleSoft.
PeoplesoftSpreadsheetsVendor ManagementEvent Coordination
Employee Engagement & Communications Officer
Coordinated internal employee engagement programmes and events for a workforce of 2,500+. Developed and distributed content for internal newsletters and communications platforms.
Internal CommunicationsEmployee EngagementEvent Coordination
HR Business Systems Analyst
Supported implementation, testing, and user adoption of enterprise ERP systems including PeopleSoft HR and Finance modules. Analysed business processes and conducted user-oriented testing.
PeoplesoftERP ImplementationBusiness Process AnalysisUser Acceptance Testing
Supervisor – Training Administration
Managed all administrative operations of the TSTT Training Centre, coordinating organisation-wide training programmes. Implemented video conferencing facilities and processed training-related payments.
Training AdministrationSchedulingVideo ConferencingBudget Tracking
Training Support Analyst
Administered the organisation's eLearning platform and managed training programmes. Led the transformation of the TSTT Library from manual to automated digital platform.
E LearningLibrary AutomationIT SupportGmail
HR Analyst (Acting)
Administered and maintained core HR systems including Performance Management and Employee Development. Served as Internal Team Lead for annual Service Excellence awards event.
HR systemsPerformance ManagementEvent Coordination
Supervisor – Information Management Unit
Led the implementation of an automated library management system, replacing manual processes. Developed new policies and procedures for cataloguing and information governance.
Library ManagementCataloguingPolicy Development
Principal Officer / Administrative Clerk
Managed transformation of administrative systems from manual to automated processes. Implemented new policies and procedures for library management and cataloguing.
Process AutomationPolicy ImplementationLibrary Management
Customer Service Representative
Established and maintained corporate accounts for key business clients, resolving billing queries. Managed budgetary information for Mobile Special Projects division.
Customer ServiceAccount ManagementBudget Management
Administrative Clerk / Clerical Officer
Conducted on-the-job training sessions for staff on software applications and administrative systems. Designed and implemented standard operating procedures and managed payment processing.
TrainingSOP DevelopmentRecords ManagementPayment Processing
Education
LinkedIn Learning
Completed data analytics courses on LinkedIn Learning from 2018 to 2023.
Completed data analytics courses on LinkedIn Learning from 2018 to 2023.
Coursera
Completed the Coursera certification 'The Power of Machine Learning: Boost Business, Accumulate Clicks, Fight Fraud, and Deny Deadbeats' in November 2020.
Completed the Coursera certification 'The Power of Machine Learning: Boost Business, Accumulate Clicks, Fight Fraud, and Deny Deadbeats' in November 2020.
Coursera
Completed the Coursera certification 'Launching Machine Learning: Delivering Operational Success with Gold Standard ML Leadership' in December 2020.
Completed the Coursera certification 'Launching Machine Learning: Delivering Operational Success with Gold Standard ML Leadership' in December 2020.
Bridge Education Group
Completed the Bridge 60-Hour Specialized Certificate in Foundations in Teaching English Online in October 2020.
Completed the Bridge 60-Hour Specialized Certificate in Foundations in Teaching English Online in October 2020.
Bridge Education Group
Completed the Bridge TEFL 120-Hour Master Certificate in December 2020.
Completed the Bridge TEFL 120-Hour Master Certificate in December 2020.
Anglia Ruskin University
Completed an MSc in Network Security from Anglia Ruskin University in 2014.
Completed an MSc in Network Security from Anglia Ruskin University in 2014.
TSTT
Completed 'The Secrets of Successful Technical Writing' with a Certificate of Merit from TSTT in 2011.
Completed 'The Secrets of Successful Technical Writing' with a Certificate of Merit from TSTT in 2011.