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DEBO8822 User
Looking for a jobSME – Mobile Tech Support Expert
I provide advanced mobile technical support and mentor teams serving AT&T customers.
EgyptSME – Mobile Tech Support Expert at Sutherland Cairo
Experience
SME – Mobile Tech Support Expert
Working as a Subject Matter Expert for mobile tech support for AT&T, providing advanced technical assistance and mentoring junior staff.
Mobile SupportSubject Matter ExpertMentorshipTechnical assistance
Technical Support Representative
Served as a technical support representative for six months and earned a promotion from the residential department to the business department due to outstanding performance.
Technical SupportCustomer ServiceProblem Solving
Tele Sales Representative
Handled customer inquiries and sales calls as a tele sales representative for six months.
SalesCustomer ServiceCommunication Skills
Freelance Designer
Designed materials using Canva and Microsoft Office.
CanvaMicrosoft OfficeDesign
Education
International Academy for Engineering and Media Science
Pursuing a marketing degree at the International Academy for Engineering and Media Science.
Udacity
Completed a Data Science course through Udacity.