Dilip Kamsu

At ServiceNow, I lead governance for 225+ AI Agents and 200+ enterprise platform integrations, taking programs from business cases through executive value-realization reporting. I unified Engineering, Product, Design, Architecture, Security, Quality, Legal, and GTM teams under one delivery model, sustaining 80%+ milestone attainment. Across Oracle, Tech Mahindra, Deloitte Consulting, Accenture, and Infosys, I’ve directed cloud, ERP, SAP, middleware, and integration programs. I delivered an award-winning $8M Oracle Fusion Middleware transformation across three workstreams and a 120+ person team, while building AI enablement that increased Claude and Copilot usage by 40%.