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Dimansh William
Open to opportunitiesCustomer Support Lead
I lead customer support, sales, and e-commerce operations across education, insurance, and physiotherapy products.
IndiaCustomer Support Lead at Dipitr Technologies
About
I've led customer support at Dipitr Technologies for physiotherapy products, managing customer teams, Amazon orders, feedback, reviews, Shopify orders, and product-testing feedback. I also wrote blogs for Quora and the company website.
I've handled inside sales for uCertify's online learning platform and customer service across insurance, UK financial queries, and lifestyle surveys. I consistently managed high-volume calls, achieved monthly life-insurance targets, and received customer appreciation.
Experience
Customer Support Lead
Led customer support team for physiotherapy products, managed Amazon and Shopify orders, assisted testing, and wrote blogs.
Customer SupportTeam LeadershipShopifyTestingBlogging
Education
Bachelor of Commerce
Pursued a Bachelor of Commerce degree but did not complete the program.