Dominic MM

I’m a fresh BSc.IT graduate with internship experience across UTCL, MTN Uganda, and NIRA, combining first-line IT support with full-stack web development. I’m passionate about building secure, scalable systems and solving real business problems. At UTCL, I supported users through phone, email, and in-person troubleshooting, served in a service desk administrator role, and diagnosed hardware, software, and network issues. I also helped set up and configure routers, switches, firewalls, and VPNs, while using tools like HelpDesk, Putty, Cisco Packet Tracer, and Power BI. My projects reflect my hands-on product mindset. In my MaamaCare capstone, I built a full-stack AI-powered maternal health platform with React dashboards, Python (FastAPI), PostgreSQL (Supabase), role-based access, SMS workflows, and OpenAI API–assisted messaging and escalation. I also developed community and business solutions, including a Kampala road safety speed-camera platform and a loan management system with REST APIs, authentication flows, and secure document handling. I’m ready to keep learning fast—pushing clean UX, reliable engineering, and real-world impact in every role.