Doris Esezobor

I've supported 50+ patients per shift at the University of Port Harcourt Teaching Hospital, explaining diagnoses, treatment plans, medications, and follow-up care in clear, compassionate language. I coordinate care across physicians, nurses, pharmacists, and other healthcare professionals while resolving patient concerns confidentially and maintaining accurate electronic medical records. I also supervised junior colleagues and medical students during clinical activities. Beyond healthcare, I've managed customer relationships and daily operations for an online fashion and beauty retail business. I handled inquiries across phone, WhatsApp, email, and social media; guided product selection; resolved complaints; and maintained customer, order, and transaction records. I'm comfortable working independently in remote environments and collaborating with teams to deliver professional, empathetic service. My MBBS background and Inbound Sales certification support my customer service, patient coordination, documentation, and relationship-building work.