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ehab elzain
Looking for a jobSr. Salesforce Product Analyst
Salesforce Product Analyst at Freddie Mac, shaping Salesforce enhancements and testing product features with business and technology partners.
United StatesSr. Salesforce Product Analyst at Freddie Mac
Experience
Sr. Salesforce Product Analyst
Assist the Product Owner in writing user stories and acceptance criteria, troubleshoot product questions, and design Salesforce enhancements including Flows and custom objects. Facilitate meetings and participate in agile ceremonies.
SalesforceJiraConfluenceAgileUser StoriesFlowValidation RulesExcelMicrosoft Visio
Sr. Salesforce Admin/Business Analyst
Gathered requirements, handled client communication, and supported design and deployment of Salesforce solutions. Played a major role in bridging onsite and offshore teams and followed agile methodology.
SalesforceRequirements GatheringAgileData AnalysisChange ManagementClient Communication
Sr. Salesforce Architect / Admin
Owned architecture and design of complex Salesforce solution components, worked with IT PMs on strategic projects, and led implementation of ongoing enhancements. Ensured data integrity and system stability.
SalesforceArchitectureIntegrationSecurityPeoplesoftJiraSharePointTesting
Sr. Business Analyst/ Salesforce Administrator
Developed and managed digital marketing campaigns, administered Salesforce and Pardot, and managed the scoping, planning, and implementation of Salesforce database. Built and led all processes within Pardot.
SalesforcePardotDigital MarketingSEOInbound MarketingData HygieneCampaign Management
Sr. Business Analyst/ Salesforce Administrator
Performed impact analysis on business policies, worked with Salesforce team on AppExchange products, and supported UAT and training. Elicited requirements and helped design wireframes and process flows.
SalesforceAppExchangeUATRequirements ElicitationTrainingWireframingProcess Flow
Sr. Business Analyst/ Salesforce Administrator
Worked with clients to map business needs to Salesforce capabilities, developed custom modules with Apex and VisualForce, and implemented SCRUM-based agile development. Managed a team of 15 professionals.
SalesforceApexVisualforceService CloudSales CloudForceScrumAgileTeam Management
Sr. Business Analyst / Salesforce Administrator
Led requirement gathering and JAD sessions, created test scripts, and configured workflow rules and email templates for effective web-to-lead communication.
SalesforceRequirements GatheringJADTest ScriptsBusiness Rulesemail templates
Business Analyst
Gathered user and business requirements through interviews and surveys, utilized SDLC to configure processes, and performed gap analysis. Used Agile development methods and Scrum.
Requirements GatheringSDLCGap AnalysisAgileScrumMicrosoft Word
Business Analyst
Worked with SMEs to document user and business requirements, created requirement specifications, and coordinated UAT with end users to validate applications.
Requirements GatheringUser StoriesUATScrumFunctional Specifications
Education
Salesforce
Salesforce Admin Certification.