Loading profile…
Loading profile…
Data Curator
Software Engineering and Data Science professional with international experience in IT systems, data operations, web development, and customer service
MoroccoData Curator at Veeva Company
Responsible for maintaining, organizing, and improving the accessibility of an organization's data. Gathered data via web research skills and followed clear Key Performance Indicators (KPIs).
Web ResearchData ManagementKPI TrackingMedical Terminology
Constructed, configured, and tested operating systems, application software, and system management tools. Analyzed system performance data and collaborated with cross-functional teams to support operational decisions.
System AdministrationPerformance AnalysisCross Functional CollaborationIT Infrastructure
Coded and maintained company websites using WordPress and PrestaShop. Developed websites for desktop and mobile, updated old code bases, and collaborated with project managers on coding milestones.
WordPressPrestaShopWeb DevelopmentMobile DevelopmentCode Maintenance
Resolved client complaints through phone, email, and social media. Provided exceptional customer service, handled interactions via various channels, and maintained accurate customer records using CRM systems.
Customer ServiceCommunication SkillsCRMConflict ResolutionActive Listening
Completed Salesforce APEX Developer and Salesforce Admin training. Developed team communications and conducted research, gathering information from multiple sources.
SalesforceApexSalesforce AdministratorResearch
Master's degree in Data Sciences
Master's degree in Software Engineering