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Emmanuel Jeemon
Looking for a jobAssociate- Community
I improve operations through data,procurement analysis, and IT service management.
GermanyAssociate- Community at ZOOMRX
About
I've delivered measurable operational improvements at UST and ZoomRx, resolving 500+ IT incidents with 100% SLA compliance, cutting recurring issues by 25%, and automating Excel reporting to save four hours each week.
At ZoomRx, I managed 10+ healthcare survey projects, increased response rates by 20%, expanded the expert panel by 4%, and improved engagement through data-backed campaign and workflow redesign. I'm currently pursuing an MSc in Logistics and Supply Chain Management at TU Darmstadt and bring hands-on experience across procurement, operations, cloud infrastructure, analytics, and process improvement.
Experience
Associate- Community
Presentation SkillsData AnalysisSQLSoft SkillsBusiness RequirementsVendor ManagementCustomer SatisfactionStrategic ThinkingProblem SolvingStrategyBusiness Analysis