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ENDURANCE OKOKON
Looking for a jobIT Analyst
IT Analyst at First Bank of Nigeria LTD. maintaining systems and optimizing networks to support business operations.
NigeriaIT Analyst at First Bank of Nigeria LTD
About
At First Bank of Nigeria LTD., I maintain and install software and hardware, configure new users, and troubleshoot network and system issues. I also monitor help desk ticketing and provide remote support.
At Peculiar Microfinance, I supported IT operations and analyzed previous data to help drive the business. I also trained staff to use company software and set up systems.
At Leadway Assurance Company, I worked as a System Specialist, configuring and maintaining systems. Earlier, I taught computer use at Pilgrim Baptist Grammar School and helped revamp its computer room.
In project work, I guided teams developing a student database for Pilgrim Baptist Grammar School and was a team member on a web application providing information about artisans. I also led the design of an Excel-based gas tracking system for Ifemaco Gas Ikom.
Experience
IT Analyst
Performed software and hardware maintenance and installation, configured new users, and provided first-level support and remote resolution for issues. Monitored help desk for proper ticketing and optimized network performance.
Software InstallationHardware MaintenanceSystem MaintenanceNetwork OptimizationTroubleshootingHelp DeskRemote Support