Federica Beli

I am looking for a remote role in customer experience, customer support, travel operations or digital communication. I want to leverage my international hospitality experience, communication skills and customer-focused mindset while learning new skills, growing professionally and contributing to a collaborative, international team. I am an international hospitality professional with over five years of experience in guest relations, customer experience and hotel operations. Throughout my career, I have worked in multicultural environments, including Radisson Blu Milan and Radisson Collection Roma Antica, developing strong communication, problem-solving and organizational skills. Alongside my professional experience, I hold a Master's degree in Digital Marketing & Business Transformation, which strengthened my interest in digital communication, marketing and business development. I speak Italian, English, French and Spanish, and I enjoy connecting with people, understanding their needs and turning ideas into meaningful experiences. I am particularly interested in remote opportunities in customer experience, customer support, travel operations, hospitality technology and digital communication, where I can combine my service-oriented mindset, international perspective and creativity.