Gagandeep Kaur

At Tata Consultancy Services, I've supported a US Bulge Bracket Investment Bank's corporate-actions programme, bridging business requirements and technical delivery across SWIFT ISO 15022 regulatory releases. I contributed to FSD reviews, requirements clarification, UAT, change-request analysis, defect triage, and client communication while delivering zero-defect go-lives. I've led an eight-member cross-functional team through a live go-live, managed 100+ production incidents with 100% SLA compliance, and built reporting and reconciliation solutions that eliminated manual steps and reduced reporting turnaround from two days to under two hours. I'm now seeking to formally transition into a Business Analyst role in BFSI and capital markets.