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Gaurav Arora
Looking for a jobProgram Manager – APAC (Business )
operations and program management professional
IndiaProgram Manager – APAC (Business ) at Tracxn
About
Operations and Program Management professional with 2+ years of experience driving end-to-end program execution, process optimization, and cross-functional delivery across SaaS, AI/LLM, and B2B/B2C business operations. Currently managing APAC business operations at Tracxn, owning process design, KPI/MIS reporting, and automation initiatives that improved data coverage by 25% and cut manual effort. Skilled at turning ambiguous business goals into clear SOPs and roadmaps, aligning stakeholders, and using SQL, Python, and Power BI to turn data into decisions. Led teams of 15+ members, with strong SLA/quality management, vendor and client coordination, and experience building scalable operating processes from the ground up.
Experience
Program Manager – APAC (Business )
Manage daily business operations across the APAC region, ensuring smooth workflow execution and resolving operational challenges. Execute end-to-end programs that deliver measurable value to customers and internal stakeholders.
SQLPythonPower BIExcelPower QueryTableauCRMWorkflow AutomationKPI TrackingMIS Reporting