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Mortgage Relationship Manager
I grow mortgage portfolios and manage compliant credit operations at KCB Bank.
KenyaMortgage Relationship Manager at KCB Bank Kenya Limited
Conducts market analysis on real estate, manages customer details, and arranges engagement talks with bank clients. Advises customers on mortgage facilities, cross-sells bank products, appraises mortgage loans, and ensures covenant tracking after disbursement.
Market AnalysisCustomer Relationship ManagementCross SellingCovenant TrackingRisk Management
Managed branch portfolio in accordance with Central Bank regulations, assessed loan facilities for compliance, and conducted due diligence and KYC to prevent fraud and money laundering. Prepared monthly, quarterly, and annual returns for the bank and regulator.
Credit AdministrationComplianceKYCDue DiligenceRisk ManagementPortfolio ManagementRegulatory Reporting
Introduced new customers to the bank by selling mortgage and other bank products, advised customers on suitable products, and collected documentation for loan applications. Appraised mortgage loans, followed up on customers until drawdown, and arranged property bus tours and open days.
Mortgage SalesCustomer AdvisoryCross SellingEvent Coordination
Reviewed international financial reporting standards and accounting standards, wrote auditing plans and programs, and prepared financial statements for presentation to board, management, shareholders, and statutory bodies. Conducted financial investigations, prepared bank reconciliations, and advised on computer-based accounting systems.
Financial ReportingAuditBank ReconciliationQuickbooksFinancial AnalysisTaxation
Managed daily administration and events within the rescue center and handled data management.
AdministrationEvent ManagementData Management
Completed professional courses including CPA Section 2 and Accounting Techniques Certificate Level 2 (ATC II).
Attained the Kenya Certificate of Secondary Education.
Completed training in computer applications packages.
Pursued a Bachelor of Commerce in Accounting, graduating with Second Class Honors (Upper Division).