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Quality Analyst Lead
Quality Analyst Lead at Ignite Travel Group who reviewed travel products and supplier contracts for accuracy.
PhilippinesQuality Analyst Lead at Ignite Travel Group – Hinduja Global Solutions
Conducted quality checks on travel products and customer-facing content before online release. Identified data and content errors and recommended timely corrections to improve product accuracy.
Quality AssuranceData ValidationDocument ReviewContract ReviewAuditReportingMicrosoft OfficeGoogle Workspace
Accurately entered and maintained promotional travel information on the company website. Troubleshot approved travel packages and supplier contracts to support accurate online information.
Data EntryTroubleshootingWebsite Content Management (CMS)Microsoft OfficeGoogle Workspace
Entered domestic and international tour packages into internal systems with attention to accuracy and completeness. Reviewed and interpreted supplier contracts and product load forms before system entry.
Data EntryContract ReviewTrainingMicrosoft OfficeGoogle Workspace
Monitored daily changes to available flights and seats for AirAsia. Updated airline information in the database, including promotions, seats, routes, and prices.
Data EntryDatabase ManagementMicrosoft OfficeGoogle Workspace
Reviewed consumer claims to verify validity and required information. Processed approved claims and accurately entered amount breakdowns into the system.
Data EntryData ValidationMicrosoft OfficeGoogle Workspace
Provided administrative and office support to the Marketing Director. Prepared monthly reports and market research updates.
Administrative SupportReportingResearchMicrosoft OfficeGoogle Workspace
Bachelor of Arts in Consular and Diplomatic Affairs from De La Salle – College of Saint Benilde, completed in 2016.
Bachelor of Arts in Consular and Diplomatic Affairs from De La Salle – College of Saint Benilde, completed in 2016.