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Supervisor
Social media lead and marketing graduate using data-informed content to grow engagement, followers, and brand visibility.
United KingdomSupervisor at Miller & Carter
Led shifts as a key holder and leveraged digital platforms to enhance customer engagement and brand growth for Miller & Carter.
Digital PlatformsCustomer EngagementBrand Growth
Trained new staff and supported the duty manager as a Team Leader/Site Trainer for Miller & Carter.
Corporate TrainerTeam Leadership
Managed all restaurant social media content, producing 10 posts per week across two platforms and growing followers by 76% and views by 45%.
Social Media ManagementContent CreationAudience GrowthSocial Media Analytics
Delivered exceptional front-of-house service in a fast-paced, high-volume environment and used product knowledge to upsell dishes and drinks.
Customer ServiceUpsellingProduct Knowledge
Created social media schedules and helped design posts to support brand initiatives for Barefoot.
Content and DesignBrand Initiatives
Directed and mentored junior staff to ensure smooth team operations and built relationships with regular customers to promote menu items and loyalty.
Team LeadershipCustomer Relationship ManagementCustomer ServiceMentorship
Provided front-of-house support at Las Iguanas in a part-time role during university.
Handled online orders by picking and packing with high accuracy, and assisted customers in-store with queries and checkout.
AccuracyCustomer Service
Developed and scheduled digital content for clients across Google and other platforms, and contributed creative input during client meetings.
Digital Content DevelopmentContent SchedulingClient MeetingsMarketing Strategy
Contributed to social media campaigns and created digital content to increase awareness of the organisation’s mission.
CampaignsDigital Content CreationMarketing Communications
BA (Hons) Marketing Management with Advertising at Leeds Beckett University, graduating with a 2:1. Coursework focused on marketing management and advertising.
Art Foundation Diploma at Northern School of Art with a Graphic Design focus (Sep 2019–Jun 2020).
Art Foundation Diploma at Northern School of Art with a Graphic Design focus (Sep 2019–Jun 2020).