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AMCC Leads Management Product Owner
Product Owner at State Farm who launched a patented agent referral experience and improved lead conversion.
United StatesAMCC Leads Management Product Owner at State Farm
Own product strategy and roadmap for enterprise lead management capabilities, improving sales efficiency and lead conversion. Led cross-functional teams through discovery and delivery, achieving a 3.5%–9.1% increase in closed-won rates and a 0.5-day reduction in sales cycle time.
Product ManagementRoadmappingAgileExperimentation
Owned acquisition product initiatives across six external partners, aligning stakeholders to design and implement compliant lead generation solutions. Led the Live Transfer lead solution, improving lead quality and conversion rates.
Product ManagementLead GenerationVendor ManagementData AnalysisConversion Rate OptimizationStakeholder ManagementComplianceCreative BriefsMarketing Analytics
Led cross-functional product development to launch Short- and Long-Term Disability insurance offerings, recognized with a U.S. patent. Applied analytics to shape product and marketing strategies and established ROI frameworks to evaluate marketing effectiveness.
Product DevelopmentMarketing StrategyAnalyticsROI AnalysisCustomer InsightsProduct MarketingGo To Market StrategyInsuranceMarketing AnalyticsCreative reviews
Founded and led a dedicated marketing team focused on small-business growth opportunities. Designed targeted campaigns that increased engagement and drove a 50% year-over-year increase in direct-mail volume.
MarketingTeam LeadershipCustomer SegmentationCampaign ManagementDirect MailEngagementMarketing StrategyMulti channel Marketing
Developed and executed customer acquisition and retention strategies using segmentation and customer profiles. Implemented email as a new acquisition channel, integrating digital engagement into broader channel strategies.
Marketing StrategyCustomer SegmentationEmail MarketingChannel StrategyData AnalysisCreative reviews
Managed pharmaceutical sales operations and teams, driving product adoption and market growth.
Provided field support and training to agency personnel, enhancing operational effectiveness and sales performance.
Managed pharmaceutical sales operations and teams, driving product adoption and market growth.
CPCU (Chartered Property Casualty Underwriter) designation.
B.S. degree from University of Illinois.
FLMI (Fellow, Life Management Institute) designation.