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Founder & Business Manager
Remote virtual assistant delivering customer support and CRM-driven order management.
NigeriaFounder & Business Manager at Jessy's Clothing Line
Founder and business manager for Jessy's Clothing Line, handling end-to-end customer communication, order processing, and after-sales support. Tracked expenses, orders, and payments, organized invoices, and resolved customer enquiries and complaints via phone, chat, and social media.
Customer ServiceOrder ProcessingAfter Sales SupportPayment TrackingComplaint ResolutionAppointment ManagementSocial Media
Industrial trainee in the Microbiology Unit at University of Calabar Teaching Hospital (UCTH), gaining hands-on experience requiring precision, accurate record-keeping, and adherence to procedures.
MicrobiologyRecord keeping
Worked as Sales Representative / Customer Support at Crispy Chicken, taking customer orders accurately and resolving complaints professionally in a fast-paced environment. Managed cash handling and performed till reconciliation with a strong record of accuracy.
Customer SupportOrder TakingComplaint ResolutionCash HandlingTill Reconciliation
Provided virtual/executive assistant support for Digital Witch by managing appointment setting and scheduling for executives. Used CRM tools to log client interactions and track follow-ups, while coordinating remote administrative support across teams.
Virtual AssistantExecutive SupportAppointment SchedulingCRM ToolsClient Data ManagementFollow upRemote Administrative SupportTask Coordination
BSc in Science Laboratory Technology (Physiology/Pharmacology) at the University of Calabar, scheduled to complete in 2025.
BSc in Science Laboratory Technology (Physiology/Pharmacology) at the University of Calabar, scheduled to complete in 2025.
Industrial trainee in the Microbiology Unit, gaining hands-on experience focused on accurate record-keeping and adherence to procedures.