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Field Service Engineer
DevOps engineer focused on cloud automation, CI/CD, and reliable, containerized infrastructure.
KenyaField Service Engineer at ICT Africa
Monitored network infrastructure and provided user support. Performed preventive maintenance on IT machines and devices, and assisted with cabling, patching, and device configuration.
Network MonitoringUser SupportPreventive Maintenance
Configured and troubleshot Cisco routers, switches, VLANs, DHCP, and LAN connectivity. Supported VoIP deployment and IP phone troubleshooting, and assisted users with ERP, LMS, and email system issues.
CiscoSwitchVLANDHCPLANERP SupportLMS Support
Pursuing a Bachelor of Science in Information Technology at Zetech University.
Completed KSCE at Othaya Boys High School, earning a B- with 56 points.