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IT Manager
IT Manager at iAlumbra who built its digital ecosystem across 40+ remote sites, including security, ERP, and field technology.
MexicoIT Manager at Innovaciones Alumbra (iAlumbra)
Founded and built the IT department from scratch for a regenerative organization, designing and standardizing the digital ecosystem across 40+ distributed sites. Led infrastructure deployment, security stack implementation, and management of digital portfolio.
Microsoft 365Sentinel XDRFortinetSD WANGLPIOdooERPPOSnetwork designDroneTrail CamerasDigital TransformationTeam Leadership
Led a technical support team serving over 100 users in a high-security electoral environment, providing 24/7 support, incident resolution, user training, and network maintenance during sensitive electoral periods.
Technical SupportIncident resolutionUser TrainingHardware ProvisioningNetwork maintenanceTeam Leadership
Designed and operated an in-house software solution for the Preliminary Electoral Results Program, achieving 100% computation of polling station results across three simultaneous elections. Coordinated a team of over 125 people under extreme deadlines.
Software DevelopmentProject ManagementTeam LeadershipElectoral Systems
Led software quality assurance processes and drove innovation and technology alignment with business goals, ensuring regulatory compliance and successful delivery of technology projects.
Software Quality AssuranceRegulatory ComplianceProject ManagementInnovation
Supervised logistics, order fulfillment, shipping, and supplier quality control in a high-volume distribution center, monitoring KPIs and implementing process improvements.
LogisticsOrder FulfilmentSupplier QualityKPI MonitoringProcess Improvement
Led the implementation of Neodata ERP and Business Intelligence solutions for executive decision-making, designed operational processes, and managed IT infrastructure and communications network.
ERP NeodataBusiness IntelligenceIT InfrastructureNetwork ManagementProcess Design
Participated in the full implementation of Oracle E-Business Suite for Grupo PINSA as part of a multidisciplinary team focused on organizational and technological change.
Oracle E Business SuiteERP ImplementationTeamwork
Pursued a Master in Business Administration (MBA) at EGADE Business School, Tecnológico de Monterrey from 2008 to 2009.
Pursued a Master in Business Administration (MBA) at EGADE Business School, Tecnológico de Monterrey from 2008 to 2009.
Earned a Bachelor of Science in Information Systems Engineering from Tecnológico de Monterrey from 2002 to 2007.
Earned a Bachelor of Science in Information Systems Engineering from Tecnológico de Monterrey from 2002 to 2007.
Participated in an International Business Program at ESDES – Université Catholique de Lyon in 2005.
Participated in an International Business Program at ESDES – Université Catholique de Lyon in 2005.