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Tier 2 SOC Analyst
Tier 2 SOC Analyst at FIT Solutions who reduced daily false-positive tickets and hunts threats across 40+ client environments.
United StatesTier 2 SOC Analyst at FIT Solutions
Led investigation and containment for malware, phishing, BEC, and ransomware incidents across multiple client environments. Tuned Rapid7 InsightIDR detection rules, reducing false positives from 450+ to fewer than 300 daily tickets.
Rapid7 InsightIDRLEQLKQLQualysMicrosoft 365AzureEDRFirewallsActive DirectoryThreat HuntingIncident ResponseSOP DevelopmentTraining
Resolved Tier 1/2 tickets related to VPN, PKI, account management, and access control, maintaining resolution times under 15 minutes. Responded to and contained security incidents, ensuring compliance with protocols.
VPNPKIAccount ManagementAccess ControlActive DirectoryIncident ResponseSecurity Policies
Diagnosed and resolved hardware and software failures in CNC machines, minimizing production downtime. Performed preventative maintenance and calibration to ensure sub-millimeter accuracy.
CNC Machineshardware troubleshootingSoftware TroubleshootingPreventative MaintenanceCalibration