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Systems Analyst
Systems Analyst at Morgan, Lewis & Bockius LLP who developed Power BI dashboards to analyze service demand and resource usage.
United StatesSystems Analyst at Morgan, Lewis & Bockius LLP
Developed Power BI dashboards and improved request-tracking data quality. Analyzed service demand, resource usage, and vendor contracts to support planning and cost optimization.
Power BIPower QueryDAXSQLExcelSharePointPower AutomateMS AccessData ModelingData ValidationKPI ReportingStakeholder Collaboration
Created reports on digital-resource usage and maintained SharePoint databases. Coordinated user onboarding, vendor platforms, and troubleshooting for research resources.
ExcelSharePointQuest Ticketing SystemVendor ManagementTroubleshootingDocumentation
Collected and analyzed library usage statistics and managed student-employee scheduling and training. Maintained departmental web content and supported web-archiving projects.
ExcelData AnalysisSchedulingTrainingWeb Content ManagementDatabases
Created and maintained sub-network listings in Oracle databases and updated network topology documentation. Configured WAN switches and routers and supported desktop tasks.
OracleNetwork ConfigurationDocumentationDesktop Support
Studied Business Administration with a focus on Management of Information Systems.