Kelsey Geiger

At Centerspace Homes, I develop and facilitate training for 100+ employees, using ADDIE and SAM to create learning experiences that support retention and performance. I've authored Articulate 360 e-learning modules that increased on-demand learning usage and completion rates by 25%. I also create SOPs, quick reference guides, facilitator guides, participant workbooks, and gamified learning activities. Previously, I built hands-on new-hire training for leasing consultants that increased retention and sales conversion rates by 25%. I partnered with regional leaders on standardized training, measurable KPIs, field coaching, and performance improvement. Alongside learning and development, I bring experience in brand strategy, content planning, sponsorships, event execution, community management, and creative direction through Stickerbook Collective and Sue McLean & Associates.