Kenny Bangudu

Senior UX Researcher

Cisco Systems, Inc.

Owned research for four product areas serving tens of thousands of employees, partnering with product, design, engineering, and analytics leads. Led foundational discovery, trust and transparency research, and triangulated qualitative insights with usage data.

Mixed Methods ResearchGenerative ResearchEvaluative ResearchAI ResearchUsability TestingIn Depth InterviewsSurvey DesignJourney MappingWorkshop FacilitationResearch StrategyCoachingDovetailUser TestingMazeOptimal WorkshopMiroPower BIClaudeCopilotGemini

UX Researcher

Meta Platforms (Facebook)

Conducted large-scale consumer and social product research for Facebook Groups Admin and moderation experience. Led interviews and moderated prototype testing with Group Admins, uncovering approval workflow friction and translating findings into recommendations.

Prototype TestingIn Depth InterviewsUsability TestingProduct PartnershipsResearch Communication

Associate UX Researcher

Schweitzer Engineering Laboratories (SEL)

Ran interviews, usability and concept testing, and journey mapping with specialized users for complex B2B engineering software. Expanded remote research participation by 40% and built a participant panel of 250+ technical users.

Usability TestingConcept TestingJourney MappingParticipant RecruitmentResearch Operations

UX Research Consultant

Built zero-to-one HCD research practice for CBIIT at the National Cancer Institute, leading contextual inquiry and workflow observation research with scientists, clinicians, and data professionals. Translated findings into strategic recommendations for senior federal leadership.

Contextual InquiryWorkflow ObservationHuman Centered DesignRegulated Research EnvironmentIRB ComplianceSection 508WCAG 2.1