Laderia Gold

At JPMorgan Chase, I exceed production benchmarks at 175%+ while maintaining low error rates in high-volume financial operations. I’ve trained 200+ temporary employees, earned a Quarterly Excellence Award, and serve as a trusted escalation resource for process and workflow questions. I bring five years of experience in transaction processing, quality, compliance, process documentation, and operational leadership. Through eCornell’s Data Science with SQL and Tableau certificate, I’ve built hands-on capabilities in querying structured data, analyzing business questions, and creating Tableau visualizations, including a radial-chart project.