Maham Khan

At Humana, I coordinate providers, nurses, community partners, and internal teams to support continuity of care for 40 members with complex healthcare and social needs. I develop individualized care plans, authorize services, and maintain a 100% on-time completion rate for required documentation and incident notifications. Previously at Wellpath, I managed discharge and transition planning for 50+ behavioral health and medical cases, coordinating housing, benefits, appointments, referrals, and community resources. I used Epic CareLink, PlanStreet, and ERMA to track outcomes, manage documentation, and support operational reporting. My higher-education operations experience includes directing support for 30+ student organizations, supervising 60+ staff members, and managing a $190,000 budget. I bring a public health foundation, PMI Waterfall Project Management certification, and a practical focus on improving workflows, accountability, and service delivery.