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Virtual Assistant
Virtual Assistant providing administrative support for Miguel Ángel Cárdenas Toro, organizing documents, calendars, and academic materials.
ColombiaVirtual Assistant at Miguel Ángel Cárdenas Toro
Provided ongoing administrative and virtual support, helping keep academic and operational tasks organized and on schedule. Prepared, edited, proofread, and structured documents and academic materials with strong attention to accuracy and clarity.
Virtual AssistantAdministrative SupportCalendar ManagementData EntryDocument ManagementProofreadingEditingTranslationCanvaMicrosoft Office
Provided professional customer support through chat and email in English and Spanish. Managed and followed up on customer requests, ensuring clear communication and accurate case information.
Customer ServiceBilingual SupportEmail SupportLive ChatCase ManagementCommunication SkillsProblem SolvingRemote Work
Supported customers through phone and chat in English, providing clear and professional assistance. Followed up on requests and processes while maintaining accurate information.
Customer ServiceBilingual SupportPhone SupportLive ChatCommunication SkillsTime ManagementRemote Work
Wrote, edited, proofread, and organized digital content for publication. Reviewed information for accuracy, clarity, grammar, and consistency.
Content CreationWritingEditingProofreadingDigital MediaVisual DesignCanva
Researched and prepared written content for print and digital media. Participated in radio programs and supported podcast production.
ResearchContent PreparationRadioPodcast ProductionAudio Visual Support
Researched, gathered, verified, wrote, and edited information for digital articles. Organized source material and information for publication.
ResearchWritingEditingFact CheckingDigital ContentAttention To Detail
Pursuing a degree in Journalism and Public Opinion, with completion pending.
Completed a Technical High School Diploma with a commercial focus.