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Data Annotator / Transcriber
I improve AI data quality through precise annotation and transcription.
PolandData Annotator / Transcriber at Sigma AI
Participated in multiple projects related to data annotation, transcription (audio to text), content classification, audio segmentation, and quality assurance.
Data AnnotationTranscriptionContent ClassificationAudio SegmentationQuality Assurance
Performed content classification, data annotation, transcription, and metadata tagging.
Data AnnotationTranscriptionContent ClassificationContent Tagging
Provided customer service via web messaging tools, resolving technical and account issues for customers. Used multiple international company tools and websites, with daily communication in English.
Customer ServiceMessagingTechnical SupportAccount ManagementEnglish Communication
Provided customer service to Medtronic Poland customers via calls and emails, offering technical support and company information related to diabetes products. Utilized SAP CRM, TS Matrix, Avaya, and other company tools.
Customer ServiceTechnical SupportCall HandlingEmail SupportSAP CRMAvayaMicrosoft WordMicrosoft Teams
Managed team and represented as first line of contact via phone and email. Handled reception and security office duties, monitored staff site access, and assisted with electronic visitor sign-in.
Team ManagementSecurity OperationsReception DutiesAccess ControlMicrosoft Word
Managed daily duties of a busy security office, including answering emails and calls, providing access cards, monitoring alarm panels, and conducting patrols. Reported site issues to management.
Security ManagementAccess ControlPatrolMicrosoft Office
Studied tourism and recreation at the Silesian School of Commerce in Katowice, Poland.
Studied finances and accountancy at the Private College of Business and Foreign Languages.
Attended the Secondary School of Commerce in Bedzin, Poland.