Marija Lukovic

People Services Specialist I

Worldwide Clinical Trials

Provided end-to-end HR lifecycle support for 220+ employees across 8 countries, ensuring compliant and efficient HR operations. Acted as first point of contact for employee and manager inquiries and coordinated onboarding, promotions, transfers, and offboarding processes.

HR OperationsEmployee Lifecycle ManagementOnboardingOffboardingPayroll AdministrationBenefits AdministrationLeave ManagementHR ComplianceHRISWorkdaySAGEJira Service DeskSharePointConfluenceAdobe SignMicrosoft Office

People Services Associate

Worldwide Clinical Trials

Responsible for administrative tasks, emphasizing exceptional customer service and operational support for employees and stakeholders. Key areas included employee and manager customer service, onboarding, payroll, benefits administration, leave administration, compensation, employee relocations, data entry and management, data reporting and auditing, terminations, and engagement activities.

HR AdministrationOnboardingPayrollBenefits AdministrationLeave AdministrationCompensationEmployee RelocationData EntryData ManagementData ReportingAuditTerminationsEmployee EngagementHRIS

HR & Finance Officer

Managed employment documentation, employee registration, absence tracking, and personnel records maintenance. Supported payroll preparation and ensured compliance with labor regulations.

HR AdministrationEmployee RegistrationAbsence TrackingPersonnel RecordsPayrollLabor ComplianceInvoicingAccount ReconciliationCost ControlE Banking

Salesperson

Provided customer service and information about products, and handled payments.

Customer ServiceProduct InformationPayment Processing

HR Administrator | Finance Officer | Deputy Manager

Managed HR administration including employment contracts, annexes, terminations, leave decisions, and employee documentation in compliance with Serbian labor law. Coordinated employee registrations and deregistrations via CROSO mandatory insurance portal and prepared payroll-related changes.

HR AdministrationEmployment ContractsTerminationsLeave ManagementEmployee DocumentationSerbian Labor LawCROSOPayrollRecruitmentSelectionData AccuracyAdministrative OperationsStakeholder Communication