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Marius van Coller
Looking for a jobSenior Operations Manager & Team Leader
Operations leader at Superside who grew the Ops team from the ground up and built an AI-resource allocation tool that cut staffing time by up to 40%.
South AfricaSenior Operations Manager & Team Leader at Superside
About
Senior Ops roles in rmote first companies, ideally based in Europe or US, with the potential to work from Cape Town. Also willing to emigrate.
At Superside, I led Resource Operations through two company-wide restructures, growing the team from 4 to 9 managers and adapting resourcing processes as the business scaled.
I designed an AI-powered resource allocation algorithm using skills and capacity to recommend team configurations across 450+ customer accounts and 500+ team members. It reduced staffing time for new accounts by up to 40%.
I also streamlined freelancer onboarding with Procurement, Legal and Finance, cutting average lead time from 9 days to 4 while keeping the process SOC 2 compliant. My team managed up to 30 concurrent freelancers, and I built AI-enabled dashboards to track their work orders and contracted hours.
Before Superside, I owned core ERP and sales systems at N1 Restaurant Suppliers and led the expansion of sales software to support an online shop and mobile app. My background includes industrial engineering, manufacturing research and running operations for events as a part-time events and artist management business.
Experience
Senior Operations Manager & Team Leader
Led Resource Operations through two company-wide restructures, growing the team from 4 to 9 managers. Launched the first Traffic Manager function, redesigned resourcing workflows, and streamlined freelancer onboarding, cutting lead time from 9 days to 4.
Operations ManagementTeam LeadershipResource PlanningProcess Improvement