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Max Well
Open to opportunitiesProduct Manager – IT & Growth
I build AI-powered fintech products that improve retention, onboarding, and customer support.
IndiaProduct Manager – IT & Growth at Alice Blue
About
At Alice Blue, I own Ask ANT, a ground-up LLM-powered conversational investment platform, while shaping the GTM plan for a multi-service investing Super App. I redesigned support with an internal chatbot that reduced queries and customer-service calls by 38%, and improved D7/D30 retention by 8% and trading frequency by 15% through segmentation and experimentation.
Previously at Amazon, I built Kingfisher, an AI compliance-intelligence engine using OCR and API pipelines across five-plus global regions. I turn ambiguous business problems into product specs, launch plans, dashboards, and measurable customer outcomes across fintech, e-commerce, and consumer platforms.
Experience
Product Manager – IT & Growth
Owns end-to-end build of Ask ANT, an AI LLM-powered conversational investment platform, and defines launch sequencing for a multi-service Super App. Partnered with engineering on API design and architectural trade-offs, and improved support with an internal chatbot that reduced queries and CS calls by 38%.
Product ManagementAILLMAPI DesignGo To Market StrategyFunnel OptimizationA B TestingSQLAgileScrum