nandita nair

I’m an operations professional with nearly 3 years supporting high-volume U.S. operations. At Accenture as a Senior Associate for Health Administration Services, I manage operational workflows, resolve exceptions, and maintain SLA, productivity, and quality targets. I bring cross-functional collaboration to every workflow—partnering with teams to support process improvements and process documentation. I rely on data analysis, operational reporting, and root cause analysis to identify process gaps and drive faster, more reliable outcomes. Earlier, as a Transaction Processing Representative at Trigent Software (Client: Accenture), I supported U.S. operations through accurate transaction processing, data validation, and quality checks. I also maintained operational records and worked with stakeholders to improve operational efficiency in fast-paced environments.