Nishant Dwivedi

I've delivered end-to-end Salesforce CRM transformations at Infosys BPM and VIRTUENIX, spanning Sales Cloud, Service Cloud, CPQ, and Pardot for high-tech, cybersecurity, and SaaS organizations. My work has improved sales efficiency by 20%, reduced case resolution time by 30%, cut quote cycles by 25%, and delivered compliance-ready solutions with 99.9% data integrity. I bridge business needs with Salesforce capabilities through functional consulting, solution design, automation, and CRM migration. I've led user training for 200+ people, increasing adoption by 40%, and bring Salesforce Admin, Sales Cloud, Service Cloud, and App Builder certifications. I'm seeking Product Owner, Engagement Manager, or Business Analyst opportunities with MNCs and SaaS enterprises.