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Oritsesholaye Ebietomere
Looking for a jobCustomer Relationship & Operations Assistant
Customer Relationship & Operation Assistant at First Choice Investment Hub, resolving client account issues reconciling customer financial portfolios.
NigeriaCustomer Relationship & Operations Assistant at First Choice Investment Hub
About
At First Choice Investment Hub, I manage inbound and outbound client communications and resolve sensitive account issues. I also enter and track operational data across secure software portals.
I audit and reconcile customer financial portfolios to prevent balance discrepancies, and compile daily statistics and end-of-month reports. I use digital communication channels to coordinate staff reporting and customer service adjustments.
Experience
Customer Relationship & Operations Assistant
Manage inbound and outbound telephonic communication, resolve client account issues, and execute high-volume database entry and administrative tracking. Compile daily operational statistics and end-of-month reports, and audit customer financial portfolios to ensure compliance.
Customer Relationship ManagementData EntryGoogle SheetsExcelAccount ReconciliationPortfolio ManagementPhone SupportDispute ResolutionSlackWhatsApp BusinessZoom