Loading profile…
Pachin Menendez
Open to opportunitiesData Online Operator
Results-driven Risk and Compliance professional specializing in executive escalations, KYC/KYB, and financial crime operations in fintech.
SpainData Online Operator at Eastpack
About
I’m a results-driven Risk and Compliance professional with a strong background in Executive Escalations and Financial Crime operations within the fintech sector. I manage high-stakes formal complaints for high-value accounts while aligning with quality and regulatory standards.
Across my roles, I’ve strengthened compliance through KYC/KYB verifications, investigated AML, fraud, and compliance-related limitations, and ensured adherence to European banking regulations. I also protect corporate reputation by making high-pressure decisions, maintaining data integrity, and collaborating cross-functionally to implement corrective action plans.
Experience
Data Online Operator
Performed back-office operations supporting data integrity and technical monitoring in a high-volume supply chain. Managed EAN labelling/printing accuracy and executed batch data changes while maintaining compliance with quality and export standards.
Data IntegrityMonitoringData QualityBatch Changes
Customer Support Agent (Financial Crimes)
Investigated account limitations related to AML, fraud, and compliance issues. Conducted KYC/KYB verifications and handled sensitive financial information for chargebacks and unauthorized payment claims, including reporting technical vulnerabilities to engineering teams.
AML Investigations