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Operations Manager / Business Owner
I lead high-volume business operations, teams, and process improvements for reliable customer service.
BrazilOperations Manager / Business Owner at A Landerna Restaurant
Managed end-to-end operations of a restaurant and delivery business generating approximately R$3 million in annual revenue. Led, coached, and scheduled a team of 20 employees, coordinated workflows supporting approximately 90 customer orders per day, and managed customer service, supplier relationships, purchasing, inventory, and vendor negotiations.
Operations CoordinationTeam LeadershipSchedulingVendor ManagementCustomer ServiceProcess ImprovementInventory ManagementAccounts PayableAccounts Receivable
Bachelor's degree in Business Administration.