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Lead Implementation Consultant
I lead Salesforce implementations from discovery through functional design, UAT, and release readiness.
IndiaLead Implementation Consultant at Keonos
Lead business analysis and functional delivery across eight greenfield Salesforce implementations for first-time customers, from discovery through UAT and production issue resolution. Lead stakeholder discussions to translate business outcomes into functional requirements and user stories.
SalesforceSales CloudService CloudExperience CloudRequirements ElicitationStakeholder WorkshopsProcess AnalysisFunctional RequirementsUser Stories
Established and led a 15-member Salesforce QA practice supporting 15+ enterprise programs, with responsibility for quality strategy, delivery governance, resource planning, risk management and release readiness. Partnered with stakeholders to define testable requirements and quality gates, and led UAT coordination and defect triage.
SalesforceQA StrategyDelivery GovernanceResource PlanningRisk ManagementRelease ReadinessUAT coordinationTest Case DesignDefect TriageRoot Cause AnalysisPost Production ValidationTraceabilityStakeholder Reporting
Led Salesforce QA delivery for LeasePlan UK and Momentum Energy Australia, coordinating business stakeholders, QA and delivery teams through SIT, UAT and release readiness. Directed a 10-member QA team and used structured readiness reporting and defect triage to support business acceptance.
SalesforceQA LeadershipSITUATRelease ReadinessDefect TriageTeam LeadershipStakeholder Coordination
Delivered QA for Mercer OneView across web and mobile, working with onshore stakeholders on requirements, test strategy, traceability and release readiness.
QATest StrategyTraceabilityRelease ReadinessWeb TestingMobile Testing
Supported an Oracle EBS R12 upgrade for TeliaSonera, executing SIT, UAT and regression testing with SQL/PL-SQL data validation and HP ALM.
Oracle EBSOracle R12 UpgradeSITUATRegression TestingSQLPl SQLHPALM
Completed a Bachelor of Technology in Information Technology from Priyadarshini College of Computer Sciences, UPTU in 2010.
Completed a Bachelor of Technology in Information Technology from Priyadarshini College of Computer Sciences, UPTU in 2010.