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Social Media Manager
I’m a seasoned people and business operations professional, with over 15 years of experience across HR, operations and event management.
Trinidad and TobagoSocial Media Manager at The Event Factory
Coordinated stakeholder input and short-term workstreams to deliver social media activity aligned with business objectives. Developed content plans, managed platforms and reported on campaign performance.
Social Media ManagementContent PlanningCampaign Reporting
Provided administrative and coordination support for training programmes, including scheduling, participant communications and resource preparation. Managed calendars and logistics to support smooth delivery of sessions and client communication.
Administrative SupportSchedulingCommunication SkillsContent CalendarAnalytics
Led and developed the conferencing and in-company programmes team, managing recruitment, performance appraisals, and conflict resolution. Managed financial targets of TTD $2.5 million and led planning and delivery of flagship conferences.
Team LeadershipRecruitmentPerformance ManagementFinancial ManagementEvent PlanningMarketingProcess Improvement
Managed international programmes financial targets of TTD $2 million and designed policies for international programmes. Developed executive education certificate programmes and established regional and international partner relationships.
Financial ManagementPolicy DesignProgram DevelopmentPartnership ManagementReportingTeam Leadership
Researched and benchmarked programmes to identify market needs and opportunities for training solutions. Conducted client meetings and needs assessments, developed proposals and coordinated delivery with internal departments and external partners.
ResearchBenchmarkingClient RelationsProposal DevelopmentCoordinationMarketing
Edited content for clarity, consistency, tone and alignment with publication style, providing constructive feedback to contributors.
EditingProofreadingFeedback
Oversaw day-to-day London office operations, supporting effective administration, team coordination and service delivery. Managed company budgets, led vendor bidding and contract negotiations, and organised company events.
Office ManagementAdministrationBudget Managementvendor negotiationEvent PlanningReporting
Managed candidates through the recruitment lifecycle, from initial screening and assessment through interview preparation and placement. Consulted with clients to understand recruitment needs and assess candidate suitability.
RecruitmentCandidate ScreeningClient ConsultationInterview GuidanceMarketing
Pursued a Post-MBA program at Arthur Lok Jack Global School of Business from January 2017 to March 2018.
Pursued a Post-MBA program at Arthur Lok Jack Global School of Business from January 2017 to March 2018.
Earned a Master of Arts in International Relations from London Metropolitan University from February 2004 to October 2005.
Earned a Master of Arts in International Relations from London Metropolitan University from February 2004 to October 2005.
Completed a Bachelor of Science in Sociology with a minor in Psychology from The University of the West Indies, Trinidad from September 1999 to October 2003.
Completed a Bachelor of Science in Sociology with a minor in Psychology from The University of the West Indies, Trinidad from September 1999 to October 2003.