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Robin Stroek
Looking for a jobProcurement Manager
Procurement Manager at PBG Ventures LLC handling government client orders and international shipments.
IndonesiaProcurement Manager at PBG Ventures LLC
Experience
Procurement Manager
Handle daily email communication with government clients and international suppliers in English. Answer client questions about quotes, orders and delivery times, and track international shipments.
Email CommunicationSupplier ManagementShipment TrackingClient Relations
Customer Service & Fraud Prevention
Handled customer contacts for accounts and orders flagged as possible fraud cases. Verified customer, order and payment details, and decided to approve, block or escalate cases based on internal rules.
Fraud PreventionCustomer ServiceOrder VerificationDocumentationDutchEnglish
Customer Service
Answered customer questions about orders, deliveries, returns and products. Resolved complaints and order issues quickly and provided product information on sports nutrition and supplements.
Customer ServiceComplaint ResolutionProduct KnowledgeDutchEnglish
Education
Radboud University
Completed 3 years of university study in Dentistry.