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Senior Oracle Technical Support Engineer
Senior Oracle DBA at Oracle, resolving RAC and Data Guard incidents while reducing average downtime by 30%.
MexicoSenior Oracle Technical Support Engineer at Oracle
Resolved high-severity RAC and Data Guard incidents, reducing average downtime by 30% and meeting 99.9%+ SLA targets. Owned end-to-end technical resolution of complex Oracle Database Service Requests across on-premises, OCI, and hybrid environments.
Oracle DatabaseRACASMDataguardOCIExadataPerformance OptimizationOracle RMANTroubleshootingJira
Managed Oracle and MS SQL Server databases for mission-critical billing and control systems, overseeing performance, security, and high availability. Led database design, optimization, and implementation of best practices.
Oracle Database AdministrationMS SQL ServerOracle RMANDatabase SecurityPerformance OptimizationHigh AvailabilityDatabase Patching and Upgrades
Worked as an Oracle Database Engineer at SOFTEK, supporting Hewlett Packard and IDB Group projects.
Managed databases at Paquetexpress.
Specialized in Oracle database administration at Xerox, covering US and Mexico operations.
Worked as an Oracle DBA at INEGI.
Bachelor Degree in Computer Science from Instituto Tecnologico de Hermosillo from 1988 to 1992.
Bachelor Degree in Computer Science from Instituto Tecnologico de Hermosillo from 1988 to 1992.
Oracle Cloud Infrastructure Foundations Associate certification.
Oracle Agentic AI Foundations Associate certification.