Saikat Samanta

At Starbucks, I supervise daily store operations and help maintain customer service and operational efficiency. I manage and motivate a team to achieve sales targets, productivity goals, and customer satisfaction metrics. I also train and onboard new team members. My work includes inventory management, cash reconciliation, and shift scheduling, with compliance with operational policies. As a Digital Marketing Intern, I assisted with social media campaigns, content scheduling, market research, and campaign reporting. I’m a B.Com (Hons.) student with an interest in business analytics, operations, and management.