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Owner / Freelance Tour Operator
Senior sales and business development leader who builds partnerships and drives revenue through strategic planning and execution.
JordanOwner / Freelance Tour Operator at Self-Employed (Inbound & Leisure Tourism)
Founded and manages an independent inbound/leisure tour operation, managing the full client journey from inquiry through post-trip follow-up. Designs and prices customized itineraries and coordinates hotels, transportation, guides, and activities.
Tour OperationsItinerariesPricingBudgetingOperational Planning
Drove strategic sales planning and business development for households and electrical appliances (wholesale). Led and trained the sales team, developed client relationships and new channels, and managed performance including delayed payments follow-up.
Business DevelopmentSales PlanningSales ForecastingBudgetingSales Team LeadershipSales TrainingCustomer Relationship ManagementB2B SalesB2C SalesAccount ManagementPayment Follow Up
Owned sales strategy, tactics, sales plans, and profit targets for an FMCG business. Built client relationships, represented the company at conferences and trade fairs, oversaw the sales team, and held full responsibility for P&L.
Sales StrategySales PlanningBusiness DevelopmentP L OwnershipNetworking EventsCustomer Relationship Management
Developed and executed strategic sales plans targeting new markets and clients for hospitality supplies and services. Supported proposals and presentations, maintained client relationships, represented the company at events, and traveled to meet clients.
Business DevelopmentSales PlanningProposal DevelopmentPresentation SkillsCustomer Relationship Management
Generated business and met assigned annual sales targets for light fittings (projects). Conducted email outreach and cold calls to secure meetings, develop proposals, close contracts, and provided revenue forecasting and RFP/tender responses.
Lead GenerationSales OutreachCold CallingProposal DevelopmentSales ClosingSales Target AchievementRevenue Forecastingperformance reportingRFP ResponsesTender Response
Completed studies in Public Relations and Corporate Communications at Laurels Institute of Management Studies in 2014.
Completed studies in Public Relations and Corporate Communications at Laurels Institute of Management Studies in 2014.
Earned a B.A. in Economics and Business Administration at Damascus University from 2002 to 2006.
Earned a B.A. in Economics and Business Administration at Damascus University from 2002 to 2006.