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Data Analyst
Data Analyst at Brightwheel who cut processing time by 94% and built tools to forecast customer activation.
ChileData Analyst at Brightwheel
Developed interactive dashboards in Tableau and Sigma to monitor workload distribution and team performance across six onboarding teams. Built predictive and analytical tools to forecast customer activation timelines and identify risky accounts.
TableauSigmaData Analysispredictive modelingData CleaningData ValidationProcess AutomationWorkflow OptimizationSaaSBilling
Created operational reports and automated lists within the CRM to support pipeline tracking, forecasting, and executive decision-making. Maintained the core company database and supported leadership with ad hoc analytical projects.
CRMSalesforceData AnalysisReportingForecastingDatabase ManagementProcess AutomationSpanishPortuguese
Analyzed applicant attributes from a global candidate pool to determine program fit and placement eligibility. Collaborated cross-functionally on initiatives to expand B2B partnerships.
Data AnalysisOperationsB2B PartnershipsCross Functional Collaboration
Taught English at a school in Tegucigalpa, Honduras.
Taught English at a school in Seoul, Korea.
Taught and designed immersion English curricula across international settings. Planned and led a regional conference focusing on women's rights, education, and HIV/AIDS prevention.
Curriculum DesignTrainingCommunication SkillsAnalytical ThinkingEvent Planning
Pursued a Master of Arts in Data Science, completing the degree in 2022.
Pursued a Master of Arts in Data Science, completing the degree in 2022.
Earned a Bachelor of Science in Criminal Justice in 2007.
Earned a Bachelor of Science in Criminal Justice in 2007.