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Customer Service Executive
Customer service executive with strong communication and problem-solving skills.
NepalCustomer Service Executive at B & B Softech
Handled customer inquiries via phone, email, and chat, resolved issues efficiently, and provided product information. Utilized CRM systems to log interactions and ensured customer satisfaction through effective communication and problem-solving.
Customer SupportCRM SystemsCommunication SkillsProblem SolvingProduct KnowledgeEmpathy
Managed front desk operations, greeted patients, scheduled appointments, and handled phone calls. Processed billing and insurance information while maintaining accurate patient records and providing excellent customer service.
Customer ServiceSchedulingBilling ManagementCommunication SkillsProblem SolvingAdministrative SupportCRM Systems